Return Merchandise Authorization

You must receive RMA # before returning items. You must write this # on the outside of packaging.

Drop-shipped items cannot be returned to KPP.

If your order arrives damaged, contact the carrier immediately within 24 hours

Items returned must be in the same condition as they where when purchased in order to receive refund.

A 25% Restocking Fee will be deducted from all refundable All returned items must have RMA You must contact KPP returns. All Items must be returned within 14 days of purchase date along with RMA in order for refund to be made. Shipping and Handling is not refundable.

Contact customer service by calling: 1-615-318-1472 (9AM to 5PM CST, Mon - Fri).

ALL ELECTRONIC AND ELECTRICAL COMPONENTS ARE NOT RETURNABLE OR REFUNDABLE

Use the original box or use a sturdy substitute to ship items.